• What is Digital Marketing: the most common question we receive is what digital marketing is, exactly. Digital marketing encompasses marketing efforts using the internet or electronic devices.
• What is a digital channel: a digital channel is a platform or channel you access via an internet-connected device. Common digital marketing channels include Search Engine Optimisation (SEO), Paid Search (often referred to as SEM or PPC), Social Media, Email Marketing, Viral marketing and more.
• What is the difference between traditional marketing and digital marketing: traditional marketing often involves utilising channels such as billboards, TVs, radio, newspapers etc. Digital marketing (as explained above) is often a more effective way to track spend, generate positive ROI’s and reach intended audiences.
• What channels do you work with? We work across 6 core channels, SEO, PPC, Paid Social, Email Marketing, Content and Display. We have dedicated teams across all 6 channels.
• Should my business be on social media? If your customers or prospects use social then this is a channel you should seriously consider. How are you going to connect with and communicate to your perfect buyer persona if you aren’t on the very platforms they are using?
• What are the risks involved in digital? Like all marketing channels and business ventures, there is always risk involved. How big that risk is depends on the amount of research you do, the channels you utilise and if you have a strong strategy.
• What is SEO? Search Engine Optimisation is the use of onsite and offsite tactics and strategies to have your website and content presented well on search pages. When done well, it will increase the quality and quantity of your traffic.
• I already rank well on the search page, why do I need PPC? We are firm believers that a company should never rely on a single channel. Numerous studies show that the more times you appear on a search result page the greater the share of clicks you receive. There is also the real risk that eventually one of your competitors start bidding on your brand name and sharing the traffic you have worked so hard to generate. At the very least, you should be bidding on your own brand name to try to avoid this.
• Will utilising digital marketing guarantee leads? Again, this depends on whether you are utilising the correct channels specific to your business and if your targeting is correct. Lead count isn’t as important as the quality of those leads. We work on a quality over quantity basis.
• What do B2B, B2C & B2H mean? B2B marketing means Business-to-Business, B2C marketing is Business-to-Consumer and B2H is Business-to-Human, very much all terms we use on a day-to-day basis.
• What is the buyer journey? As defined by HubSpot, it is the process a buyer goes through to become aware of, evaluate and purchase a new product and/or service.
• What is a buyer persona? A buyer persona is the semi-fictitious representation of your ideal customer within your target market based on market research, real data based on your current customers and how they interact with the buyer journey.
• Is SEO dead? A question very often asked when a client engages with us. Short answer – no, it’s not. SEO has changed dramatically over the last few years and continues to be a pivotal part of any digital strategy. SEO very much forms the base of much of your other marketing strategies when driving traffic or sales to your website.

Got a question that hasn’t been answered? Get in contact and we’ll do our best to answer it!